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I asked them to check that everything had been fulfilled. Then they let me withdraw about x5 my initial deposit and wipe the rest of my account clear.
I asked them to send me a detailed writting statement of account showing when wagering requirements were fulfilled of not and they will net supply this.
Avoid and use reputable sites. May days go by I deposited more instead of reversing my withdrawal and then I have to send docs etc.
They claim "City Club enjoys an impeccable reputation both in the industry and among our customers" — this is total rubbish. If you fancy throwing your money down the drain with no chance whatsoever of winning, these are the people for you!
I have to admit, anybody preading this try stay away from city club or Tropez etc, they will do their best to bombard you with as many bonuses as they can their ridiculous wagering requirements just means you are going to lose, lose lose… I like Playtech and can recommend if you do to, stick with the professionals with the likes of Betfred, Club and William Hill.
They are top notch and have bad and good days their. I made a payment to City Club, the transaction did not come through but left my bank, took me three days to actually get the deposit from them in my account.
When i contacted chat, they were at first all happy smiley. Then as soon as i said i would like to withdraw from the bonus, the chat disconnected offline..
Took me two hours to get rid of that 15 bonus, then the chat guy was all nasty at the end saying you cannot pick and choose, its one or the other which i know its not as i have played my faiir share of playtech casinos.
Yes, chat ended again with have agood day and very sarcy. I had spins on one game and only got 1 bonus game — pathetic — that is the last time they will get money out of me.
But seriously, Playtech is brilliant and given endless money I would play just as much because it is fun. But who can afford it if money can only go in and not come back out sometimes.
I would recommend you not to go gambling at cityclubcasino or one of their other casino, s, crowneurope. After I finally met the wagering, they found another reason not to pay me.
So I had to go again to play the games, then I asked again away wagering payout to and complied when the wagering and then there was something else again.
I deposited R recieved R bonus played and lost deposited another R and then R and then R a total R won R tried to withdrwa only recieved R they took back the R and i waited 5 days to get payment and on the 5 day recieved a call to say they will only payout R all kinds of rules laid out to me i have concluded that this Casino is a scam and advise all online casino players to refrain from them in fact all onile casines are questionable and are illegal so you have no recourse on them legally.
I have deposit ZAR I won about ZAR15, After I cashed out, they let met know that my payout is void and thay the can only pay me ZAR2, So i forward the email to them that i received from them and they said they would get back to me.
This site is a scam. I logged in at the casino and see that they taken my euro! I won on the 26 may They have stole my money,and now the manager say,when I do a deposit now with bonus,you can play also Marvel games,for withdraw!
Hello, I have experienced there a very good customer support and when I asked for money the gave it to me with no problem. I will play there again.
City club was the most dissapointing casino i have ever played at — and i have played at a lot. I played for several days and it was great , eventually i built up a ballance of about dollars and was sure i had completed the required playthru.
I would say that support was prompt and efficient and informative and that the casino worked fine …if they had paid my winnings i would have been a regular depositer and played but have learnt from bitter experience that you should only play at casinos that treat you with respect.
Their other card games such as baccarat and casino war were the same. I had to battle with them for every promised bonus. In general, users are satisfied with the work of the client service, however, they note its slowness when it comes to the confirmation of payments.
Terms and Conditions User Agreement is considered the most important document of the casino. As a matter of fact, it contains not only the rules, but also the interpretation of the most controversial issues that arise between the user and the operator.
Any withdrawals are carried out only with the name used during registration. And if these details are different, the administration may suspect that the recipient of funds is not the owner of the player account.
According to paragraph 1. Any account whose owner has not been active logging to the personal account, betting, making deposits, withdrawal requests, participation in events, etc.
Starting from the 13th month of course, upon notifying the profile holder by e-mail , it is subject to a maintenance fee of 5 euros. This administrative fee is withheld until the account is reduced to zero, the account is activated or 30 months have passed since the last activity.
In the latter case, if any funds remain on the account, they are transferred to the MGA in the future they can be collected, if you confirm your right of ownership of the account.
This policy does not apply to bonus funds and winnings, which, if they are not used for 6 months, are simply lost.
The provider has the right to cancel your bet at any time and without giving any reason — in this case it is transferred back to your account.
Moreover, the casino administration notes that no bet is considered to have been credited even if you have been notified of the fact of its receipt until the server confirms it you will receive a notification about this.
In the event of a casino system failure, all bets are void — especially if they had effect on the game result. The most interesting thing is that the refund in this case is at the discretion of the operator.
This is confirmed by other paragraphs of the User Agreement, by which the casino owners disclaim any responsibility for losses incurred by you as a result of error.
It involves the request for your identity documents:. Funds must be withdrawn to the same name that is, in the same way used when making a deposit.
And if you want to withdraw funds via Internet banking, you will first need to make a minimum deposit to your account using a card so that you can later choose this method.
Cabaret Club is a typical casino, which differs little from other projects of the operator. If you repaint it, for example, in a ruby color and change the logotype, you will get Ruby Fortune Casino.
The functionality of the service is quite convenient with the exception of the profile menu: However, the attitude towards users is not always perfect.
We believe that the only important advantage of Cabaret Club is the availability of effective licenses. A nice design can also be considered an advantage.
Apart from that, the casino loses, it is faceless and does not draw the eye. Is it possible to win at Cabaret Club? The question remains open.
Taking into account the comments, you should not fully trust the operator. Online version of the casino 1. Presented game developers 1.
Replenishment and withdrawal of funds 3. Complaints about withdrawal 4. License and regulator of the casino 4. Complaints against the casino 4.
Where to complain against the casino 4. Please see credit balance is Rand. The following week I was away. Once returned and wanted to check with them if I can withdraw my money and it Get Lucky Casino - Declined payment without any reason.
Hello, I visited last week for the first time Getlucky casino, and i registred there. I received the freespins promotion like all other players did Cloudbet Casino - Bitcoin payment still pending after I tried emailing them, but received no reply.
Staybet Casino - Payment is being delayed for months. I have been waiting 3 months continueusly gettin told the same thing over and over , basically saying it will be processed ASAP!
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